2/5

posted Jan-03-2010

I bought Nikon D3000 on December 8 as a christmas present to myself. I shopped around for a long time and this store has the LOWEST PRICE with all the accessories.

First, I did not get a confirmation e-mail so I was kinda worried. I waited 1 week hoping I would receive the package soon, then I got this e-mail says they need to confirm my shipping address because billing add. and shipping add. are different. So I called. They said it's no problem. Instead they said this package does not include a battery or sd card so they offered me to purchase from them. The price was way too high, but I wasn't sure so I had to hung up the phone to research on ebay. As I thought ebay was like more than 50% cheaper, so I called them back told them I don't need any batteries or sd card. Then they gave me an attitude...then they said the package will be ship out in 7 days. It was already 10days before the christmas. I said ok, as long as I receive it by Christmas. The guy said he's sure I will not receive it by Christmas. I was very upset but that was for me besides I wanted it so I said ok.
About 10days later I received the shipping notice. I finally received my package on January 2, took almost 1 month!! The tracking number was totally incorrect, I checked on Fedex, UPS, DHL and USPS but all of them said no record found.
It said Fedex will deliver but it was delivered to my POBOX.
By that time I was very skeptical that I would receive the knockoff brand or something, but it was (seems to be) real. However, I think, I'm sure, it was return or something because the original box was broken, unsealed, and there was already a eye piece and some other piece attached to the camera. They were supposed to be in an original packet separately....
I checked very carefully, looking for fingerprints or anything, but didn't find anything. So besides those pieces it looks brand new, works great and I love the camera.
I wanted to call this company and complain but I saw this review site and it happened to a lot of people so why waste my time again...
Overall, the price is cheap, the product is great, I'm happy with it, all the accessories are cheap brand but it's OK.
But I will not buy from this company again. Customer service is terrible. They are very demanding and pushy.
I will pay a little bit more for fast, professional service.

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