1/5
posted Oct-06-2008
when i purchased my 909v Fusion it came with a broken LCD monitor. I returned it to be repaired. When I got it back it worked for a year and then the mother board, hard drive, dvd burner, hdd cable had to be replaced. 2 months later I got it back from repairs and then 2 months later the ac adaptor broke and because it was not covered by the warranty I had to pay for that myself. Then it took a month and half to received my new ac adaptor. So I got that and plugged it in and everything worked fine for 3 months. Then after 3 months it stopped working again and gave me the same error as when the mother board etc had broke. So now I have 2 months before my warrenty expires and I am worried if they just repair it again it will break right after the warrenty ends and my $3500 dollar laptop will be totally worthless. So I called sales and spoke to the manager of the whole company and asked if this happens very often and he says very rarely, so I asked if I could get an extended warrenty or something to compensate me for all my inconvenience and all the manager of extreme notebook would say is "Sorry". Even though he explained that this happens rarely he would not stand behind his computer and when my warrenty expires in 2 months I guess I will throw this $3500 computer in the garbage and all he said was sorry theres nothing we can do.
*** If you are one of the unlucky customers that receives a lemon computer that ends up having to be sent back continually to be repaired and then waiting months for it to be returned, all you will hear is, I am sorry for your problem.
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![Share](javascript:share_rating({"review_body":"when i purchased my 909v Fusion it came with a broken LCD monitor. I returned it to be repaired. When I got it back it worked for a year and then the mother board, hard drive, dvd burner, hdd cable had to be replaced. 2 months later I got it back from repairs and then 2 months later the ac adaptor broke and because it was not covered by the warranty I had to pay for that myself. Then it took a month and half to received my new ac adaptor. So I got that and plugged it in and everything worked fine for 3 months. Then after 3 months it stopped working again and gave me the same error as when the mother board etc had broke. So now I have 2 months before my warrenty expires and I am worried if they just repair it again it will break right after the warrenty ends and my $3500 dollar laptop will be totally worthless. So I called sales and spoke to the manager of the whole company and asked if this happens very often and he says very rarely, so I asked if I could get an extended warrenty or something to compensate me for all my inconvenience and all the manager of extreme notebook would say is \u0022Sorry\u0022. Even though he explained that this happens rarely he would not stand behind his computer and when my warrenty expires in 2 months I guess I will throw this $3500 computer in the garbage and all he said was sorry theres nothing we can do. <br><br>*** If you are one of the unlucky customers that receives a lemon computer that ends up having to be sent back continually to be repaired and then waiting months for it to be returned, all you will hear is, I am sorry for your problem. ","link":"http:\/\/www.resellerratings.com\/store\/Xtremenotebooks\/review\/411276#comment411276","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Xtremenotebooks.jpg","store_name":"Xtremenotebooks.com","username":"mordyph","rating":"1"}, "single");){kind=link}