1/5

posted May-17-2011
I placed an order six months ago and my American Express was immediately charged for the order, but I never received the merchandise. I have tried every way I know to contact the company. I have made many phone calls where all but one goes nowhere. I did get an answering machine on one, but never received a call back. Have sent emails and left messages at their web site, but no response. I tried to start an inquiry through American Express, but it had been more than sixty days since I placed the order, so no help there. I had placed many orders with them in the past, so I thought they were a reputable company. They still have a web site, but I'm convinced it is a scam and don't understand how they can continue to collect the money without providing the merchandise. Stay away from American Nutrition.