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The Reviews

All Customer Reviews (2)

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Arlington Camera

5/5

posted Jun-12-2009

I had been looking for the Tokina 11-16mm lens in Nikon mount for months on the "big" sites (adorama, amazon, b&h) and it was out of stock. I found Arlington Camera using a Froogle search. I had never heard of them before and they had it listed in stock and at a very competitive price. I half expected the order to get canceled or to somehow get scammed, but the order went through and my lens shipped the next day. I received it a couple days later and it's exactly what I ordered! I will definitely buy again from Arlington Camera. Everything about the order went great - product was as advertised, was being sold at a very competitive price, I got tracking emailed to me in a timely manner, and the item arrived well packaged. I can't fault them for anything.

CDW.com

1/5

posted Feb-03-2009

I ordered an item from their website. Four hours later I got a call from a sales rep (Walter M.)saying that the item was no longer in stock and that the price was a mistake. He canceled my order.

I sent an email to customer service asking why the item was still listed as "Available." I got a response from Amy E. that it was available at the higher price. It seems Walter M. was not exactly truthful.

From the research I've done it seems these pricing errors are quite common. While CDW.com are not all out scammers like some other online companies, I would avoid them. In general their prices are not competitive and when they are, they will just cancel your order.