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All Customer Reviews (1)

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Ajump.com
Rating 2/10 1/5
modified review posted Nov-02-2007

Ordered a Shuttle P35 barebones. Received it in reasonably fast order, but it wouldn't boot from the box. Called their tech support who were helpful but suggested it was probably hardware. I asked to RMA, they told me I had to send it back to the manufacturer for repair (this was brand new mind you) or incur a restocking fee. I had to ship it back to Shuttle at my expense, waited two weeks and now finally have a working system. Would never order from these guys again. Who doesn't support a DOA refund policy?

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