We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

All 1 Customer Review(s) | by miket156

sort by store, date, rating, likes

LL Bean
Rating 2/10
1/5
modified review posted Jul-31-2013

“LL Bean has to offer other Mfg product lines that are made in Asia, in order to compete. They had to change their exchange-replacement-refund policy due to the global economy. Overall, their products are of very good quality, there prices are about the same as other major on-line resellers.

My major beef is their Customer Service "Carousel" system of responding to email complaints and questions. A complaint that requires some details and requests from LL Bean for more information. The next rep that reads my response doesn't read the original email I sent and I get a worthless answer to my original complaint. I email a reply and get an apology and more FLUFF. Terrible Customer Service system.

I have done business with LL Bean for over 40 years. I will no longer look at LL BEAN first when shopping for my outdoor gear and clothes. Lowest price for similar product now gets my business. ”

modified review This review was modified by miket156 on July 31 2013 07:38:40 AM

No Avatar

  • Their Story: miket156 has not entered their story in their biography.

Reviewer Stats

Total Reviews 2
Helpful Reviews
Forum Posts 0
Homepage
Member Since 31-Jul-13
Last visit First visit!

miket156's Favorite Stores

No stores favored...

miket156's All Stores Reviewed

  LL Bean Rating 2/10

miket156's Least Liked Stores

  LL Bean Rating 2/10