Exceptional Customer Service and an excellent product
“I purchased a high end custom laptop from Hidevolution and they lived up to their (high) reputation. My point man in the exchange was a certain Mr Donald Stratton who was simply exemplary in all aspects. He gives advice based on your needs (not Hidevolutions bottom line), is very responsive and on the odd occasion when things did not go to plan he always went the extra mile to make things right. If you are a first time buyer do yourself a favour and get Donald to help you out - he will shepherd you through all the voodoo of buying a high end laptop. Back in the day there used to be sales guys who understood the maxim that if you look after your customers, your bottom line will look after itself. Donald is one of the few sales guys around today who lives that philosophy.
In relation to the laptop itself I am very pleased with it. It came as specified and performs as expected - no issues experienced to date at all. If you want to see the craftmanship of Hidevolution at work, there are videos on youtube where they show you machine strip downs - it's clear from these their techs are very experienced and thorough.
I will buy my next laptop from Hidevolution, there is no doubt about that.
The laptop I bought:
EVOC P870KM1 - Intel Kaby lake i7-7700K Silicon Lottery | G.SKILL Ripjaws 64GB DDR4 2800MHz RAM | 2x GeForce GTX 1080 8GB GDDR5 SLI | Sound Blaster 3D Audio | 2x HIDevolution Recommended 1TB SSD + 2x Samsung Spinpoint 5400 RPM 2TB HDD | Intel Dual Band Wireless-AC 8265| AUO1096 B173QTN01.0 17.3" 3K QHD 120Hz 5ms LED Matte Type Display (G-SYNC) | 2x330W AC Power Adapters | Windows 10 Pro