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mich44

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  • Restaurant.com
    Rating 2/10
    1/5
    2012-01-01

    “I ordered 5 gift "cards" with a guarantee free 3 day delivery if my purchase was $40 or greater. My plan was to give them out as Christmas gifts. I did not receive anything in the mail, so I contacted customer service at restaurant.com (4 times via e-mail) and I have not received any satisfaction. I received generic emails, not addressing my specific concern. The company is trying to pawn off certificates as opposed to my original “card purchase. I requested a refund and was told that restaurant.com has a no refund policy. Okay fine, how about providing me with what I purchased. Why would there be a free 3 day delivery on “E” (electronic) gift cards? If I were purchasing E-gift cards, I could send them electronically. Hmm… Still no resolution.”


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