2/5

posted Sep-06-2002

I purchased a Micron Millennia in December 2000. Six months later the thing would not boot. Tech support tells me policy is one spare part shipped at a time, even though it means higher shipping cost and more customer down time. After replacing motherboard and video card the thing was still dead. I decided to replace the 64Mbyte AGP card with an old 2Mbyte PCI card just to get up and running. After 1 year I am still under warranty and decide to try the AGP video card again. It worked for a couple of hours and crapped out. I bought a new AGP card and experienced the same thing. I replaced the 250W power supply with a 300W supply and it worked fine. Micron agrees to send me a new 250W supply however, I suspect that it was a design flaw. The new 250W power supply fails. I suspect that it is a used component since the mfg. date is December 2000. Tech support now wants to send a third motherboard. They finally agree to escalate it to engineering. They are almost as useless. Engineering finally agrees to track down max power draw specs for motherboard. They want me to send in unit for analysis. They think it is better for the customer to be down for a week while they play find the magic components that keep it together. STAY AWAY FROM THESE CLOWNS. This is my last micron.

Note that they advertise the current millennia with a 300W supply but sales says they ship it with a 250W. PC magazine tested a system that they say had a 290W supply in it. Was it cherry picked? You be the judge.

This review was modified by merlin10 on September 08 2002 08:55:03 AM

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