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posted Feb-28-2013 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Just got off of my 10th call to tech support today. No one I spoke to was proficient in English. I bought a little laptop a couple of years ago just to run Quickbooks. I never tried to remove the battery before today and it is stuck. The girls I spoke to could not understand what I was saying. After finally reaching someone who could sort of understand the problem she insisted upon obtaining much personal information (yes, I made it up) only to tell me the computer needed to be sent in for repair. Why did she waste 25 minutes of my time to do this instead of just telling me she could not help right off the bat? I need to purchase 20 computers for my business. They certainly will not be HP's. What a fucked up operation. ","link":"http:\/\/www.resellerratings.com\/store\/Hewlett_Packard\/review\/2449187#comment2449187","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hewlett_Packard.jpg","store_name":"Hewlett Packard","username":"meowmytushie","rating":"1"}, "single");){kind=link}