5/5

posted Jan-24-2012

I bought Fairytale Brownies for a lot of my friends last year for Christmas, Hanukkah and my sister's birthday. The brownies were well priced, shipped on time and everyone loved the delicious treats.

What I love about them is they are great for Hanukkah. They are Kosher and have a certificate. They also have special wrapping for my Jewish friends.

The Christmas box is equally as nice and so is the birthday box. Each is unique and a little bit special.

As for the taste, they are nice and soft, a bit dense, as all brownies should be and come in perfect bit sized portions.

I highly recommend this site!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Dec-20-2011

It's holiday time and I am buying gift certificates. It was an easy transaction on the Nordstrom site. It was sent electronically to my aunt and I got a confirmation e-mail that it was sent.

comment on review | report?

Is this review?… Helpful Cool Share

3/5

posted Sep-18-2011

I am not going to buy a gift from Teleflora again because my grandma did not receive the floral arrangement that I wanted her to receive. The flowers I sent her was beautiful on the site but when she sent me a photo of what she received, she said it was "small," and it didn't look comparable to the photo on the site. She also did not receive the birthday balloon I paid extra for. :(

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Aug-22-2011

This was one of my worst experiences on the internet.

I ordered a bedframe and headboard from West Elm in May 2011. A few days after ordering it, I was informed that the headboard was going to be delayed by two months!

Three months later, today, August, I finally gave up on receiving the King Size Moroccan Headboard.

I called the customer service line for West Elm and tried be as nice and polite as I could. I stated that my boyfriend had e-mailed and called them before and we wanted to cancel the headboard. They said they would have to charge us for shipping it and when I asked how can they charge me for an item that I never received, they said it was "standard policy."

Then the customer service representative decided to lecture me on the time frame and how I should have known a hand carved piece would take up to 10 weeks to ship.

Directly from the site it says "General Shipping Information:
Most beds are delivered via our standard carrier to arrive in your home in as little as 5 business days of order receipt. Select beds are delivered via in-home-delivery service. Available in the 48 contiguous states only." (I took a screen shot in case they try to change it later.)

I don't claim to be correct all the time but even if it took 10 weeks to receive, it has been 15 weeks and I still don't have a headboard.

This was the rudest customer service person I ever spoke to and the worst buy I ever made. I am now dealing with returning the bedframe, since I never opened it and have no matching headboard for it. When I asked my final question, the representative hung up on me.

Thanks West Elm, I will never buy any of your products again and will ask friends and family to never buy anything from your site.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

I bought some socks for my boyfriend from Defeet for Christmas. I found their website very easy to navigate. I was about to find the socks that he likes and buy them easily.

I received a confirmation letter and was able to track my purchase online.

Defeet socks are great socks for cyclists.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

I bought some Edible Arrangements for Mother's Day. The first one I bought was for my boyfriend's mother and it arrived on time and in perfect condition.

The arrangement I sent to my mom was left at a neighbor's house. The neighbor ate the arrangement. :(

But when I called the company to tell them that my mom never received her gift, they were more than happy to make her a new one, for no extra cost. I appreciate their customer service and willingness to make a mom happy for Mother's Day.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

I really love Hoopnotica for all my hula hooping needs. I like their selection of adult size hoops. In addition to standard hoops, they also have LED hoops, travel hoops and mini hoops. Their DVDs are really pretty good. I have learned a lot of fun tricks from their DVDs. It's really worth checking out if you are looking for a new hobby.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

I bought some stockings from Personal Creations for Christmas. It was easy to shop for online. I thought the site was very easy to use and the checkout was simple. I received a confirmation e-mail and was able to check on my shipment very easily.

I would shop from them again in the future.

I didn't have to deal with their customer service at all so I can't say anything about their practices but I was satisfied with my purchase.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

I bought "Yummy Ice Cream" bubble bath and "Yummy Ice Cream" body soap. I received a confirmation letter right away was able to track my shipment very easily. I like that they sell 100% organic soaps and cosmetics.

I also think their soaps and bubble bath smell very good. It really does smell like vanilla ice cream!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

The best online experience I ever had was at Sweetwater Sound. I wanted to get a gift certificate for a friend of mine and his mother said Sweetwater was his favorite website. I was a little hesitant because I never heard of Sweetwater but she said it was a good site to buy from.

I agree. Not only did I get a confirmation e-mail of the purchase but I also received a phone call from one to the customer service representatives to see if they could be of further assistance.

What I appreciated most was a few weeks later, I received another e-mail with customer service information in case I needed anything. I think they have wonderful customer services and I would recommend buying from this website.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

Lululemon is one of my favorite places to buy yoga clothes. I think the selection online is really great and buying online is more convenient than going to the stores because they carry more sizes. (Of course, you should go to the regular store to figure out what size fits you best).

I have never returned anything that I bought online so I cannot comment on that aspect of the online store. I have however used a gift card and I thought buying with a gift card was very simple.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

I fly on Southwest pretty frequently. I think their rates are some of the lowest in the industry. It's not my favorite airline to fly but I do think their site is easy to use. Booking flights is pretty simple and straight forward. I've never had to reschedule or cancel a flight so I can't comment on that aspect of their company.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-01-2011

Virgin America is my favorite airline. I buy tickets on Virgin America whenever I have to travel. I think their travel site is easy to follow and easy to use. I also like that they offer points for traveling with them.

In one occasion where I made a mistake with my online purchase, they were very nice and helpful on the phone and helped me make my changes with no extra charge. (Please keep in mind, I called them right away after making the mistake).

comment on review | report?

Is this review?… Helpful Cool (1) Share

5/5

posted Aug-01-2011

I seem to buy a lot of gifts at Amazon.com. I always buy items that are sold and shipped directly from Amazon. I think it's great that they offer third party items but I find Amazon to be more reliable and quick. I send a lot of gifts to my niece and I like that they remember addresses that I send gifts to. It makes shopping easier.

comment on review | report?

Is this review?… Helpful (1) Cool Share

5/5

posted Aug-01-2011

I couldn't find what I wanted in the Macy's near my home so I went to Macy's online and bought what I wanted there. It was a two for one special and I received two if the items in the mail. Later, I received a e-mail telling me that the item was discontinued so I couldn't get my third item, which would have been free. Macy's offered to credit me the cost of the third item, as if I received the item and returned it. I really appreciated this effort on the company's part to make sure they had a happy consumer.

comment on review | report?

Is this review?… Helpful Cool Share