1/5

posted Feb-06-2008

***WARNING: DO NOT PURCHASE FROM THIS COMPANY****
It seems I have had the same EXACT experience as many already. I did a "Buy it Now" option on ebay for a Canon 40d body kit. I have purchased many other things on ebay with no problems in the past, however this time I go to pay via paypal (like I always do) and am told I have to CALL to verify information. I was very suspicious and instead wrote an email asking why this was when I've never had to do anything like this on ebay before. It was standard "we require a 'short' verification process" and to see what kind of shipping I wanted. Isn't this all done in ebay? I wrote back saying I would like the shipping stated in their auction listing. They actually wrote back and said they needed my paypal account information!! I am not a complete idiot! So I basically told them I would complete the transaction IN EBAY via paypal and that no further information should be needed, if they couldn't do this then they wouldn't get their money. I tried and was not able to check out in paypal. Then they have the nerve to open an "unpaid item dispute" in ebay, where we end up coming to the conclusion that they normally charge a 15% restocking fee or some crap and that they wouldn't charge me that (wow how generous), but I would have to leave positive feedback! I personally feel that ebay is already carrying hundreds of sellers with shady practices, (which understandably they can't investigate them all), I am not going to contribute and lie in my feedback. I told them I would agree to not leave ANY feedback or leave neutral feedback, which I thought would be better than negative. This was not agreeable to them and now they opened a "unpaid item strike" because I won't leave positive feedback. It chaps my a#! that they can damage my account rating because of something so trivial and I can't do anything to get them from selling on ebay. They have already had to change their company name numerous times due to problems and still might rip off unsuspecting people. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! Pay the extra money and buy from a reputable dealer, not some hacks in New York.

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1/5

posted Dec-22-2005

After reading the reviews on this site I realize I am not alone in my experience with them. I wish I had read these before! They are operating the same bad business under 3 different names and scamming unsuspecting people. I ordered an expensive digital camera from them twice(thinking it was 2 seperate companies), never received either!!! Horrible company who needs to be shut down. Customer service is the worst I have ever encountered! Any company that makes you call to confirm an order after placing on online order is not a reputable company because they will try to get you to buy more stuff and treat you like crap if you don't! They told me it would take 4-6 weeks if I didn't buy a warrenty...why?? I just can't believe this site is stil in business!

They are based in NY. Alert the attorney general, and report them to the Better Business Bureau. Otherwise, they'll continue these practices.

http://www.oag.state.ny.us/online_forms/complaint_alert.jsp

http://complaint.bbb.org/ Please report them to the

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1/5

posted Dec-22-2005

STAY AWAY FROM THIS COMPANY!!!!!
I ordered a canon digital camera from this site because they did have very good prices. The first tip off was that I had to "call" to confirm my order after placing an online order. No reputable company would make you do this. Okay, so I called to confirm, the customer service guy was the rudest person I have ever talked to, kept trying to get me to buy other stuff. Then he told me unless I bought a 3 year warrenty I would have to wait for my camera for 5-6 weeks??? What is that about? So I said fine, I didn't need it right away anyways. I waited more than 2 months and NEVER heard anything else from them. I finally called an they said that it was on backorder so they just cancelled my order without even notifying me. I tried to contact customer service, but was greeted with the same rudeness and no resolution. THis is a horrible company who shouldnt' be doing business!!!

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5/5

posted Dec-09-2005

I have tried ordering products from other online merchants who claim to have cheaper prices, but the service I received from them (or lack thereof) is not worth it. I feel confident ordering large purchases from B&H, as they always provide me with updates on my shipping and send my orders promptly. As a professional photographer, this is essential! I would and have recommended them to many people. Shipping was a little show, I ordered on the 9th and didn't get my order until the 21st, but it may have just been the busy Christmas season, I havn't had problems before.

This review was modified by melbelle80 on December 22 2005 07:58:30 AM

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