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All Customer Reviews (5)

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zZounds
Rating 10/10 5/5
modified review posted Aug-02-2005

Ordered a PA system and 2 wireless mics on Tuesday.

Even though I asked for the standard shipping, I received the order by FedEx two days later even though I'm in Illinois and they are in New Jersey.

All merchandise was wellpacked, unopened, and in good shape. Had questions via email both before and after the order and received a prompt reply (once within 10 minutes) in both cases.

Would definitely buy at ZZounds again.

Memory On the M
Rating 10/10 5/5
modified review posted Feb-26-2005

Ordered Delkin Pro 1GB SD card on Monday 2/21. Within a span of 3 minutes, I received emails describing my order, my assigned account information, and a receipt for my approved payment.

Received email shipping notification at 8 am on 2/22. Received card via priority mail on 2/24.

Card was exactly what was advertised. Even included a copy of their business card - Nice Touch! Invoice had a note saying "If you are unhappy in any way, please let us know how we can improve"!

Would definitely do business with Memory on the Move in the future.

Monarch Compute
Rating 10/10 5/5
modified review posted Feb-26-2005

Ordered on 2/18/2005 - Received shipping notice on 2/20 (Sunday) - Received on 2/23 in Illinois (Wednesday)

Merchandise was packed well in bubble wrap and styrofoam peanuts. Was in perfect condition.

Even though my order was less than $20, I experienced great service - definitely would buy from Monarch in the future!

Beach Camera
Rating 10/10 5/5
modified review posted Feb-26-2005

Ordered Pentax *ist DS camera with 18-55 mm lens with free shipping on 2/18. Best price from a well-rated reseller that I could find. Received confirmation email immediately. Did not receive any hassling phone calls trying to pad my order.

Notified of shipping on 2/19 (Saturday) - received in Illinois on 2/23 (Wednesday)

Brand New - obviously never-opened merchandise - camera and lens are working great!

This is the way on-line shopping should work - would definitely do business with Beach Camera in the future!

Buy.com
Rating 8/10 4/5
modified review posted Feb-22-2005

Having made several orders from Buy.com over the years with always excellent prices & services, I was very disturbed about the reviews I found posted here - especially since I had just made an order for a Belkin UPS.

Order was 2/9 with regular ground shipping - immediately received email saying it had been shipped same day - got busy and forgot about the order - about 2/17 it dawned on me that I had never received it - went to Buy.com to check on order status - FedEx tracking indicated order had been delivered on 2/10 (which would have been fantastic for normal ground shipping).

Tried to report problem to Buy.com but their system would not allow me to report nondelivery until 15 days had passed. So, I emailed FedEx directly with tracking number.

FedEx service was incredible - received email within an hour apologizing for the problem - indicated they would put out trace - on Saturday, I received call at home from driver indicating that the address had been smudged on the label and he had left package at wrong address and was attempting to retrieve. Package was delivered (still unopened) on 2/21.

So, Buy.com service was great - so was FedEx - delivery was delayed but stuff happens. Don't know if I just got lucky but at this point, I'm satisfied. However, Buy.com not allowing to report delivery problem for so long, is ridiculous, especially when tracking indicates delivery had been completed. But, FedEx came through for me.

About mdickson

Reviewer Stats

Total Reviews 5
Helpful Reviews 1
Forum Posts 0
Homepage
Member Since 22-Feb-05
Last visit First visit!

Favorite Stores

Check out all the stores loved by mdickson

  zZounds Rating 10/10
  Memory On the Move Rating 10/10
  Monarch Computer Systems Rating 10/10
  Beach Camera Rating 10/10
  Buy.com Rating 8/10

All Stores

Check out all the stores reviewed by mdickson

  zZounds Rating 10/10
  Memory On the Move Rating 10/10
  Monarch Computer Systems Rating 10/10
  Beach Camera Rating 10/10
  Buy.com Rating 8/10

Least Liked Stores

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