5/5

posted May-15-2013
Ordered 2 PCs from Puget Systems. I was very patient with the purchase of the computers for myself and my wife. We have owned several computers over the years (we had our own tax and accounting business) that were either purchased from a big box store or online through one of the major online providers. My objective this time was to be very selective both with componentry, how the system was built, planning for future expansion and longevity of the system (these will probably be our last systems). I searched on several computer builder websites, compared the two major online manufacturer/sellers, and visited 3 major computer stores. When all was said and done Puget Systems came out on top - CONSISTENTLY! They have the best quality components, their prices were more than competitive, their website provides 90% of the information I needed for each component, their recommendations when I was unsure both by e-mail and phone was right on and was based on what I needed - Not what they want to sell. They truly put their potential customer's needs above their ability to sell a component that is not required. Our systems arrived when they said they would, very well packaged, were pre-configured with the operating system, all software DVDs (from component and operating systems providers)was conveniently provided in a binder that also included a detailed identification of every component and the pre-delivery testing that was done. We have had our systems for over 30 days now and have not had one problem. The company's rep even called us to see if there was anything else they could do about a week after delivery. This company could give lessons to other major sellers on how to treat potential customers. I feel very confident that if we do encounter a problem with our system they will be there to help us out without any questions.
If there is any drawback it is that you won't get a system today - it will take some thought and research for what you really want in a system. When the decision is made you will have a system within a week, but it will be one YOU had custom made for your use and saved some money when compared to other major sellers. You cannot go wrong using Puget Systems.