1/5

posted Nov-06-2002
This company has resurfaced as Barnabeez Cameras and Electronics. I ordered a camera lense from them on 10/27. They e-mailed me the next day, asking me to call them and confirm the order. I was told that I had to order the lense with a "package" of other equipment that I did not want. We finally agreed to add two acessories that ran the price up from $798 to $913. They said I would receive it in seven to eight days. I called them on 11/5 to find out why I hadn't received it. Was told that it was shipped out on the forth from New Hampshir and I should receive it in 7-8 days. I then discovered this web site and reveiwed their history. I immediatly cancelled the order and called my credit card company to cancell payment/contest any charges they had made. Have reordered this item through B&H and am certain that I will have it in my hands in 2 days (previous experience).
this is follow up on this company: in spite of cancellation the package with my ordered lense arrived 15 days after order and 8 days after cancellation.
there was no return adress on the package and none inside. there was no company name, or any information needed to contact them on the invoice. The $90 lense filter I was forced to buy was the wrong size and could be purchases for $24 or less locally. I got their fax number through telephone information but they have not responded to my fax reqesting a return number. they have not responded to multiple e-mails to their "support" adress. This outfit probably exists only as a few phones in a closet somewhere in brooklyn. they have no merchandice and would themselves be stuck if they had to accept return products. I am shure that their relationship with their suppliers is as bad as it is with their customers.

This review was modified by
max savin on November 18 2002 12:05:10 AM