1/5

posted Jan-04-2008
I ordered a costume from Kerezman on July 18, 2007. The site claims to ship in 8 to 12 weeks. I wrote to him repeatedly to inquire about the status. First he said I'd have it by Halloween. Halloween passed. Then he'd said he'd do it as quickly as possible, and refund me 25%. No refund, no costume. He ignored my e-mails until I threatened legal action. He gave me an excuse, and said as a show of good faith he would refund $100 immediately and the rest within 8 to 10 days. No $100, no full refund, and it is now January 4, 2008.
UPDATE: After months of struggle, I finally received my full refund from Kerezman in January 2008. I still cannot recommend him, though.

This review was modified by
mattthorn on February 06 2008 11:08:52 PM