1/5

posted Jul-14-2012
Abolutley, the worst internet purchase ever. I ordered an Eotech XPS 3 on Wed 27 june, and paid to have it 2 day shipped. On thurs I checked my tracking# and it came back invalid. I called Opticsbestbuy And Dave answered "chosen tactical". After inquiring about the invalid # Dave replied my sight would be there that following tue, after explaining that I chose his company because of the 2 day shipping option, and I needed this Eotech before then, and that I paid for the 2 day option, Dave first talked down to me, then yelled at me, and told me " tough it stays how it is" and hung up the phone. I called back 5 of the different 800 numbers they had listed, looking to speak with someone in charge, I was suprised at the way (I was treated after spending 600 dollars with this co. the day before), Dave answered every number dialed. I soon realized this was a disorganized backyard outfit, and that they had me by the short ones. So I sent an email stating no big deal and that I would wait till Tue. Tue 3 July I recieved what appeared to be a refurb broken Eotech that would not power up. I emailed Dave he did not appear suprised, he apologized and told me he was on vacation for the next week and that one of his workers would be in touch with me on 5 July. 5 July 1300, I called Opticsbestbuy ( Chosen Tactical), after not hearing from them, Bryce told me they were sending out a working Eotech that day(5 July), and that they were sending me a return form to send the broken sight back. 6 July printed return label and dropped broken Eotech off at ups, sent Bryce an email informing him I sent the defective sight back, Bryce replied thanking me and reassuring me my new Eotech went out 5 July. 6 July I checked the tracking number on the new sight, once again to no surprise came back invalid. After emailing Bryce and recieving no response I continued to check the tracking number. 7 July, after continuing to check the tracking number given to me it came back valid, and that the package was mailed on 7 July ( 2 days later than Bryce stated. 13 July, finally recieved a working Eotech after much agrivation, verbal abuse, flat out being lied to and 16 days time. Bottom line I, was impatient and shouldnt have ordered from them in the first place. I should have stuck with places I usually order from that are top notch, lesson learned.