1/5

posted Apr-30-2012
I placed an order weeks ago and still not update on when it will ship. It was for swimming pool related items in which I would like to receive before a big cookout we have planned this weekend. I ordered several items from Amazon.com and Walmart.com, the same day my Linens N Things order was placed. All items from those orders have not only shipped but are already here.
I tried calling Linens 'n Things customer service last night and was hung up on when I asked the rep when I should expect to receive my order. I have tried calling all day today and keep getting a message "791 all Circuits are busy please try your call again later" before it even rings. I have $200 tied up in the order otherwise I would place it elsewhere at this point.
Further, after a Goggle search, I have realized that Sears carries the same items. I am giving them until the end of the week (4 more days) and if I have not atleast received a shipping confirmation, I will be contacting my bank to hopefully cancel payment. I honestly wish I had never ordered ffrom them but live and learn I suppose. I wanted to let everyone else know my experience in hope no one else would make the same mistake.