1/5

posted Dec-31-2007

Bought a 37 inch TV in 12/14/07 no problem. I was told it would ship on 12/17/07. Checked on line status 12/17/07 it had not shipped.
Called customer service (cs) 12/17/07.
I was told it is packed and ready to ship.
Checked on-line order status 12/18/07.
It had not shipped.
Called CS 12/18/07 I was told they didnt have any more and there was nothing they could do. Then he tried to upsell me.
I asked for supervisor, After 40 minutes on hold, I got the supervisor.
He told me he didn't know what was going on and would call me back within the hour.
I waited 1 hour and 15 minutes.
Called cs again, and was told that the supervisor I spoke with went home.
I asked for another supervisor. After another 40 minutes on hold I spoke to another supervisor that said he didnt know what was going on either and they show none in stock.
I canceled the order and placed the order with another on-line vendor.
I will never order from Tiger Direct again.

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2/5

posted Apr-02-2007

Ordered on Sunday, confirmed all info on Monday
Took 5 days to ship and another 5 days to receive.
Their site shows 2 days to ship!
They also did deferred shipping which I understand that when it gets to the terminal in your location they can do whatever it takes to get it to you as cheep as they can, If this means more time, so be it.
It will take fedex 3 days to pick it up at the terminal and 3 days to go 2 hours away.
When I tried to call pricemad to fix this, they were closed April 2 to April 5 (this is in a work week, not weekend)
Unacceptable shipping methods at pricemad.

This review was modified by mark64 on April 02 2007 04:05:37 PM

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