5/5
posted Aug-13-2010
I have had my new laptop from R&J tech for about 5 weeks. Submitting an order was easy and straightforward - I used the online form. My order was processed and my computer built in four business days, and took five business days to ship.
My computer arrived well packaged and generally as ordered. My one minor complaint is that the folks at R&J had created a user profile - 'Unknown' - while setting up windows 7 and some system files still have that as the user name. I'm not bothered enough to change it, but still...
All said, the process was relatively quick and painless, and I wouldn't hesitate to buy another computer from R&J.
There are a couple of things I would like to say about the product, even though they don't necessarily have bearing on the seller.
I purchased the Clevo W860CU, and find the appearance of the computer generally to my liking. The keyboard is excellent, and typing on it feels good; having a keypad is also nice.
The touchpad I'm a little disappointed with - the buttons seem stiff and unresponsive. It's still usable, but I keep a mouse on hand so I don't have to.
One thing that bothered me initially about the computer was how incredibly loud it is. The fans are distracting even (especially) when the computer is idling, doing something that shouldn't be producing enough heat to warrant fan use, and the "silent mode" is useless.
To anyone who purchases this laptop, I have three suggestions:
1)There is a sticker on the inside of the case covering one of the vents. Remove it.
2)R&J offers to sell a heatshift pad to help with cooling. You are far better off skipping the pad and propping up the back of the laptop with a book. Even better, you can buy a laptop stand that does the same thing. It helps. A lot.
3)Download the AMD GPU clock tool (this is assuming you have Radeon graphics. Nvidia has a similar tool, I believe) and use it to reduce the clock speed of the graphics processor when you're not using graphics processing power.
That will help keep fan noise down.
In every other respect I've been pleased with my purchase.
This review was modified by
marcf92 on August 13 2010 03:31:20 PM
36,423 stores
1,205,340 reviews
6416 shoppers online now
Total Reviews
Helpful Reviews
Forum Posts
Last visit
![Share](javascript:share_rating({"review_body":"I have had my new laptop from R&J tech for about 5 weeks. Submitting an order was easy and straightforward - I used the online form. My order was processed and my computer built in four business days, and took five business days to ship.<br><br>My computer arrived well packaged and generally as ordered. My one minor complaint is that the folks at R&J had created a user profile - \u0027Unknown\u0027 - while setting up windows 7 and some system files still have that as the user name. I\u0027m not bothered enough to change it, but still...<br><br>All said, the process was relatively quick and painless, and I wouldn\u0027t hesitate to buy another computer from R&J.<br><br>There are a couple of things I would like to say about the product, even though they don\u0027t necessarily have bearing on the seller.<br><br>I purchased the Clevo W860CU, and find the appearance of the computer generally to my liking. The keyboard is excellent, and typing on it feels good; having a keypad is also nice.<br>The touchpad I\u0027m a little disappointed with - the buttons seem stiff and unresponsive. It\u0027s still usable, but I keep a mouse on hand so I don\u0027t have to.<br><br>One thing that bothered me initially about the computer was how incredibly loud it is. The fans are distracting even (especially) when the computer is idling, doing something that shouldn\u0027t be producing enough heat to warrant fan use, and the \u0022silent mode\u0022 is useless.<br>To anyone who purchases this laptop, I have three suggestions:<br>1)There is a sticker on the inside of the case covering one of the vents. Remove it.<br>2)R&J offers to sell a heatshift pad to help with cooling. You are far better off skipping the pad and propping up the back of the laptop with a book. Even better, you can buy a laptop stand that does the same thing. It helps. A lot.<br>3)Download the AMD GPU clock tool (this is assuming you have Radeon graphics. Nvidia has a similar tool, I believe) and use it to reduce the clock speed of the graphics processor when you\u0027re not using graphics processing power.<br><br>That will help keep fan noise down.<br>In every other respect I\u0027ve been pleased with my purchase.","link":"http:\/\/www.resellerratings.com\/store\/R_and_J_TECH\/comment\/596413#comment596413","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/R_and_J_TECH.jpg","store_name":"R and J TECH","username":"marcf92","rating":"5"}, "single");){kind=link}