5/5

posted Feb-03-2012

First off, I should note that I am not technologically savvy AT. ALL.
I normally buy TV's by seeing which display calls out to me the most while walking around the floor. Unfortunately, this process left me with a $800 TV that fizzled out and just refused to turn on one day. Boo.
So the next time around, I was determined to select a TV based on some actual knowledge of the stuff. One of their customer service reps spent a good 45 minutes or so walking around with me to explain the different TVs, asking what kind of things I'd most use it for (movies, TV, etc.). In the end, I walked away with a plasma TV larger than my previous one for only $400. I really like the quality of it when I watch TV and, most importantly, it turns on.
I can only speak on my experience, but I've had a really great one with Best Buy - and would definitely go bug them to walk me through the purchasing process of other more technological household purchases (computers, etc.).

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