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60,022 stores1,906,500 reviews Over 250,000 shoppers online now
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posted Jan-11-2010 
![Share](javascript:share_rating({"review_body":"Here is my experience with HipMonkey.com-- I ordered a car seat that was apparently out of stock (even though it didn\u0027t say it was out of stock when I bought it). They e-mailed me a few days after my order and said they were getting more seats in 2 weeks and would promptly ship mine out and e-mail me with a tracking number.<br><br> It has now been 2 and a half weeks, and I still have no car seat. I have also gotten no e-mail back as to when and if they have received any new seats.Had I known they were out of stock of this seat, I would have spent 20 bucks more and bought it on Amazon! At least I would have a new car seat now, which my son needs (he is almost too big for the one he has now).<br><br>Unfortunately, their customer service has not done squat for me (except a half assed apology) for this inconvenience, and I will never be doing any more business with them again.<br>","link":"http:\/\/www.resellerratings.com\/store\/Hip_Monkey\/review\/531231#comment531231","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hip_Monkey.jpg","store_name":"Hip Monkey","username":"mamabean","rating":"1"}, "single");){kind=link}
“Hello,
I am very sorry for the delay in receiving your car seat. We had a short time period where our inventory tracking software was not working (it has since been fixed) which is why you were not made aware of the stock status before placing your order. We had been waiting on a shipment for the manufacturer that unfortunately took longer than normal to arrive due to circumstances outside our control. The shipment has since been received and our inventory issues resolved. Again, I'm very sorry for the delay in receiving your seat. I'd be happy to work with you to try and make up for this delay, please contact me at christine@hipmonkey.com
Thank you,
Christine Miller
CEO
Hip Monkey, Inc.”