5/5

posted Apr-04-2013

Ordered a few small parts early afternoon and they still were able to mail it the same day; I appreciate that kind of service. No invoice in the package, but they had emailed it promptly so ok, it saves some paper -- that's good, too. Shipping is a bit high for tiny, light items ($8 for a 3-ounce package), but the total was so low I guess they have to get paid for their time (better than a minimum order amount to me). Anyway, since it got here the next day (I'm just a few hours drive south), it isn't that bad at all.

This review was modified by magpie2 on April 04 2013 04:54:36 PM

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2/5

posted Dec-18-2012

A so-so experience. Ordered the item (a phone) on 23 November (Black Friday). It was in stock and ready to ship, but it didn't ship until one week later (the next Friday). I ordered it with a black skin, the printed invoice states 'black', but it came with a purple skin. I phoned and they said sorry, they would try to ship out a black skin if it was available. 2 weeks later an apology letter came stating they cannot send out individual items like that, but if I wanted to I could return the phone. This was my first QVC experience; not a great start.

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5/5

posted Nov-06-2012

Couldn't have been better. Ordered 6 smoke detectors -- cheapest price from a site with decent reviews. (First I had to call them to verify color, as the photo was a poor one. The person I spoke with was helpful and as it turned out, correct.) I got a quick email order confirmation, and at night received a shipping confirmation with tracking info. Sent by Priority Mail, they came 2 days later, just what I ordered.

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5/5

posted Aug-21-2012

I found this company because of a sale that was too hard to pass. On 7/6/12 (Fri), I ordered 4 Corningware items, 7 Pyrex items, and 1 Revere Covered Skillet (all for $95 w/shipping). They shipped items (packaged into four) via FedEx on 7/10 (Tues). They made it easy for me to track the packages by sending one email with one PDF file containing all of the package contents and tracking numbers. Packages arrived as tracking records indicated; one on 7/14 (Sat), and the other three on 7/17 (Tues). They arrived without any problems because they were carefully wrapped and double boxed. I talked with the customer service a couple of times, and they were very courteous and helpful. I will order from them again and recommend them to friends.

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5/5

posted Apr-09-2012

I was a bit hesitant to order as I worry about shill reviews when a store has just a handful of reviews. I placed my order for a Mack warranty (they had the lowest price I could find on the web, by about $25), and got a phone call just a few minutes later. I usually don't like that, but in this case it was legitimate. The caller admitted they'd never sold a warranty by itself before (only with a camera purchase) and just wanted to let me know that they were going to ask Mack to make sure it was ok. He was very un-NY like (sorry, don’t mean to generalize, but often NY’ers are very rushed and abrupt), and seemed to genuinely want to be helpful. He called back about an hour later, after receiving a call back from Mack, and said he had verified it was fine and would send the info later in the day. (This was an electronic version of the warranty instead of paper, but still fully transferrable).

So it was a very good experience and I wouldn’t hesitate (next time) to order again.

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5/5

posted Mar-28-2011

I was a bit hesitant to order from them, since there were no reviews online anywhere that I could find. But they turned out to be a great "Mom & Pop" company that highly values customers. I placed an order and then thought I'd mistakenly ordered the wrong item. I called them and spoke to a delightfully nice person who verified that I did order what I had wanted. The order was shipped the same day via USPS Priority Mail and arrived just 2 days later. Exactly as described and shown on the website. And about a week later I received a thank you card in the mail! How wonderful! I have no hesitancy in ordering from them again should the need arise, nor with recommending them fully.

This review was modified by magpie2 on March 28 2011 10:35:40 AM

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5/5

posted Mar-08-2011

They had the best price I could find (including shipping costs), and did everything right. They sent an email after payment, and another after shipping. Shipped quickly, and the order was exactly as described. Would definitely buy from them again.

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5/5

posted Dec-18-2010

My first experience using them. Received an email confirmation of the order shortly after placing it, followed by a second email at the end of the day with tracking info. Items received exactly as ordered, and very well packaged.

They had the cheapest price I could find combined with the shipping cost, and performed exactly as I'd want. Overall, an excellent shopping experience.

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5/5

posted May-09-2010

Bought a large screen (55") LCD TV from them as my first purchase. A bit scary to get such a large item delivered from out of state. But communication from Beach and their delivery service was excellent. TV arrived as scheduled, and was in perfect condition. Couldn't have been more satisfied with Beach's service, or their pricing (which was the lowest on the internet from reputable sources).

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5/5

posted May-09-2010

Great deal on a flash drive with an instant rebate. Ordered it one morning, it shipped same day (and arrived the next!). Item exactly as described. Good experience.

This review was modified by magpie2 on May 09 2010 01:39:18 PM

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5/5

posted Nov-05-2009

Excellent prices and customer service. Ordered contact lenses online, then found a coupon code (should've looked FIRST!). Called up and quickly and easily had my order cancelled. Then re-entered it using the coupon code. Order shipped the same day via USPS. Exactly as ordered. Will definitely try them again.

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5/5

posted Nov-22-2007

I was a bit skeptical, since their price for a Mack warranty was significantly less than B&H. But it came in just 6 days, and they charged a reasonable $2.50 for USPS shipping. (I bought a different Mack warranty from another vendor, and they charged $11 for the USPS shipping -- but QualityDigitalCamera didn't carry that one.)

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5/5

posted Feb-09-2007

This was my first order from jab-tech. Had heard some good things about them on SPCR, now I know why. Great prices, and even better customer service. I emailed a pre-sales question, and it was fully answered in just a few hours (with a response from the manufacturer's rep that jab-tech had contacted). Ordered, and got a shipping conf before the end of the day. The order was very well packed, and I got a free LED penlight, too (it really is cool!). But there was a part that I expected that was missing from the sealed manufacturer's carton. Another quick email & response from jab-tech got the manufacturer to send me the missing part. Exceptionally good customer service!

This review was modified by magpie2 on February 09 2007 08:11:19 PM

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1/5

posted Feb-03-2007

I've been buying from buy.com for 10 years (yeah, an old timer). I will not be buying from them again.

I'd read all the bad reports from people, but never understood them. I had never had any problems with buy.com, so why not just keep buying?

Well, it turns out, if you encounter a problem, you are in TROUBLE. Customer service is non-existent. They really do NOT care about you, the customer, at all.

My last 2 orders were unsatisfactory, and I wasn't able to get any help from CS. No responses to emails, and the phone reps act like their job is simply to get you off the phone as quickly as possible.

My most recent problem was a 2gb USB drive, the price of which was artificially jacked up to cover the large rebate amount (allowing buy.com to advertise the product as "free after rebate"). But the manufacturer did not pay the rebate, and buy.com says "sorry, charlie". If you want more details, just google "connect3d rebate" and you'll find them.

This review was modified by magpie2 on July 17 2007 02:18:25 PM

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5/5

posted Feb-03-2007

Ordered a hard-to-find 4-pin PWM 120mm fan online on Wednesday. Immediately recieved a confirmation email, and 5 hours later, an email with tracking info. The package arrived 2 days later via Priority Mail. Fan was protected by bubble wrap and arrived safely, and customized as requested. Very good experience; will definitely deal with again when needed.

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