5/5

posted Feb-12-2010

Purchasing the New and Sealed Microsoft Office Home & Student 2007 software from TechExcess has been one of my most pleasant online purchasing transaction. Throughout the whole process, customer service has been stellar as every single issue or questions I had about this product (due to my ignorance) were promptly answered. The shipment of the product was very prompt and its arrival was very fast, much faster than I had anticipated (due to experience with online purchases).
Despite the software being light and well protected in its own cover, TechExcess went beyond what is necessary and shipped the product in additional protection (2 additional layers of bubble wrapping). Needless to say, there is not one scratch on the software's propietary box (Microsoft's generic box).
All in all, I am extremely pleased with the service, the product, the shipping, and the prices of this purchase. I now have this company bookmarked for my future software purchases.
Thank you Cindy and TechExcess for a wonderful experience.

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5/5

posted Jun-29-2006

Another purchase, another great experience. The items I ordered around noon to 1PM, was processed, and shipped on the same day. I received the shipping update and tracking number (2 emails) within hours of ordering. This store has really earned my trust. Furthermore, I was shipped some extra stuff and so I emailed the owner to offer to ship it back. He promptly emailed me telling me to keep it. That is very nice. Together, with my June purchases (3 total now), I can say this about this store:
1. Very trustworthy.
2. Excellent customer service as emails to the store will get replies back from the owner himself.
3. Excellent turn-around time. Orders get processed and shipped within the same day (at least for me). You also get constant email updates of your order status.
4. Very fast shipping and also the packaging is impeccable.
5. The inventory is huge. For a modding junkie like myself, this store is a candy store...too bad my wallet will not like it so much as despite the very good pricing, I seem to find things to purchase there.
6. The sleeving is awesome. Any cable that requires sleeving is done very professionally.

I have come to use this store as my replacement for another store that I have used for this past few years (sorry frozencpu).

This review was modified by magnuspah49336 on July 10 2006 06:48:09 PM

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