1/5

posted Jun-24-2012

I would NOT recommend MyPublisher.
First, I noticed that FedEx had the wrong delivery city. I asked them to confirm that the shipping address was correct with FedEx, they said it was. Tracking for FedEx then said it was out for delivery in a city 300 miles away from the destination. I asked them to fix the problem, the additional problem it wasn't going to be delivered on time. They said I could reorder the book at no charge in the meantime. I figured I'd wait until the package was redirected, I didn't need two books at the same address. The book was then delivered in another city 80 miles from the destination. Not returned, DELIVERED TO A STRANGERS HOME. I emailed back with my frustration, and was perturbed that they didn't offer me a refund. They indicated that I already received a code to re-order and would give me a refund if that's what I wanted. The re-order code didn't even offer expedited shipping or upgrades, it covered the cost of the book only. Needless to say I reordered the book using the code and will have to wait for the delivery again. It is now WEEKS past the date, and no longer the gift I wanted it to be. Very dissatisfied and will never use MyPublisher again.

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