5/5

posted Sep-16-2003

It isn't very often that I go against the flow of personal experience, but I did, and I am glad. I recently ordered a Sigma 15-30 lens for my Canon D60 from Smile. I was prepared for a hard time after reading the reviews here. Was I lucky? or can a leopard change its spots? My experience was as I would have expected from my primary supplier (who was more than $80 higher). Everyone with whom I spoke was polite and no one tried to jam unwanted extras down my throat. I placed the order late on Friday afternoon. When I called Customer Service on Tuesday to follow up the rep said she thought it was in the shipping department, and offered to call me back when she received trhe paperwork that it had shipped. I declined as I am hard to reach by phone. On Thursday it was at my door. I would definately do business with Smile again.

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