5/5

posted Jul-08-2009

I bought a Macintosh video card in late May. After receiving the card, I discovered the card to be noisy and after further investigation I learned that Apple would not be supporting this card in their next OS. I corresponded with Buy.com's Customer Service Department via the internet which proved to be clumsy. I was dealing with three employees, two of which seemed to be incompetent. One of their people knew what he was doing, and supplied me with return instructions and an RMA. I reordered another card, that Apple will be supporting, and they price matched it with a price from a competing vendor. I received a credit for the first card that included shipping charges.

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5/5

posted Jul-08-2009

I have ordered from VistaPrint twice in the last 3 years. No problems, no issues. On my last order for business cards I supplied a 600 dpi psd file. I applied my templete to one of their many stock business card backrounds. The tools were easy to use, and the price was right. $11.00 for 250 cards with shipping. Shipping was slow, but that's what I expected. No complaints here.

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5/5

posted Jun-10-2009

I've been buying from Data Memory Systems for years now. Probably close to 20 years. They are my exclusive supplier of RAM and Flash Memory. I don't even consider anyone else when I need RAM. I have sent many of my friends there, and my employer also buys RAM for this supplier. I can't say enough good things about them. I have no experience with returns, since every piece I have ever received from them has always worked.

This review was modified by lowrideraz on June 10 2009 10:19:04 AM

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5/5

posted May-12-2009

I ordered 7 Casablanca fans complete with controls, blades and light fixtures from Del Mar Designs. After talking to many web retailers, I settled on Del Mar Designs. They appeared to have more knowledge of the product line than other retailers. In retrospect, I made the right choice. Their Sales Person, Ron, was very helpful both before and after the sale. He arranged to have my fans shipped by UPS Freight, rather than UPS or other method. This meant that they were shipped on a pallet. The shipment arrived intact 2 weeks after placing the order. In installed them all myself. Casablanca really makes a quality product, and I can think of no better place to order them from than Del Mar Designs.

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4/5

posted Aug-01-2008

My experience with DigiCombos was mixed bag, but overall, I am happy. I bought a Canon 40D from another online vender on 7/19/08 through Google Checkout. For some reason, Google cancelled it on 7/21/08. Never did get a reason why. I reordered on 7/21/08 from DigiCombos in The early AM, pacific time. Since their site gave an 800 number, I ordered by phone. I ordered the Canon, Body only. Upon placing the order I asked all the questions, Warranty, new unit and etc. I was assured that they weren't like other online venders and that they had 274 of them (new US models) in stock. Their price was very attractive, lower than the first seller that cancelled my order. I was sort of in a panic, because Canon had a $200 time of purchase rebate on this camera that expired on 7/19/08, I wanted to enjoy that rebate.

While placing the order I was indeed worked by Dave, my sales person. He tried to sell me a ridiculously overpriced battery and compact flash card. When I told him I was upgrading from a previous Canon 30D and didn't need them, he backed off, accepted the order, and gave me the order number. I waited a couple of hours and attempted to check the order on line through their tracking system, when I had no luck, I called back and spoke to a supervisor, Joel, who informed that their free shipping called for 14 to 21 days and that I could upgrade. I told him this was unacceptable. He then told me he would upgrade the shipping for free, and it would be shipped the following day, 7/22/08. I checked the status later that evening, and it was listed as pending. By the next afternoon, it's status still had not changed.

I called again, and spoke to Ralph, a customer Service Supervisor. He told me that the order was pending, and I relayed Joel's info from the day before. He promised me, he would get it pulled and shipped the following day. Sure enough, on 7/23/08 I received an email advising me that it had shipped by FedEx Ground and a tracking number was furnished. I received it on 7/29/08.

The Canon box was packed inside another larger box and filled with pop corn. The box was marked as a kit, to include a lens. When I opened it up, however, I found the lens had been removed. The Camera was in the box, still wrapped as it left the factory. All the Manuals, Software, Neck Strap, and Cables were there along with a USA Canon Warranty Card. All the accessories was still sealed in the original plastic wrap. Also, Canon had last updated the firmware on 4/07/18 and I had downloaded it, expecting to have to update the camera. But, this unit already had the latest firmware.

I went to the Canon site, and registered my new camera, and everything was accepted by Canon.

So I bought a USA model with a warranty that was brand new, as I expected. It even had the latest firmware, meaning it was recent production. I did not expect to receive it in a kit box, but that was not a problem for me. Shipping took longer than it should have, and they needed to be expedited. Therefore, I am happy with my experience. Would I shop there again? Based on some of these reviews, I don't think so.

This review was modified by lowrideraz on August 01 2008 07:38:11 AM

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