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All Customer Reviews (1)

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6pm.com
Rating 10/10 5/5
modified review posted Feb-01-2012

I ordered from 6pm recently and I loved the service so much I had to leave a rave review. I was aware Zappos owned 6pm, and since Zappos is known for its outstanding cs/fast shipping, I wasn't worried about a bad experience. I placed an order Sunday and my item came Wednesday. Shipping was not only free but took three days to get to me, which is amazing! I live in Virginia and it came from Kentucky, which I know isn't that far, but I still love that I could easily track my order through UPS and know exactly where it was. I ordered from Amazon on Friday and since the seller there shipped via USPS, where tracking is practically nonexistent, I have no idea where my item is right now. It's frustrating because it's almost been a week already and I don't even know if it's near me. So thank you, 6pm, for making tracking/receiving an order so easy and simple.
I love the friendly, family-oriented staff! It makes shopping a joy to have a company that actually cares about you and your business with them. So thank you for your excellent service and please don't ever change the professional yet welcoming way you run your business. :)
Also, I noticed the product I purchased shot up from $27.50 to $39.99 in a matter of days, so if you find a great deal on something you'd like, try to buy it ASAP! The prices do change often!!


CC-6pm, 6pm.com rep has responded
modified review posted Feb-02-2012

“Hello Love-shopping,

I'm so happy to hear that you loved your experience with us! We always enjoy hearing from our customers and love it even more when they explain how thrilled they were with the service, prices, and the overall experience. I also enjoy being able to track the progress of my shipments. Hopefully, this order is just the beginning to many more!

Please feel free to let us know if we can ever be of assistance.

Best wishes,
Corina C.
6pm.com”

About love-shopping

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