1/5
posted Nov-13-2006
I am looking for something nice to say about 4magicus.com. I ordered 2-1GB sticks of pc3200 non-ecc ram and received 2-1GB sticks of pc2700 ram which did not work in my system. I returned them stating the order was filled incorrectly. They sent replacements and before they arrived, I was charged an additional $100 for the "upgrade". The word SCAM comes to mind and I sent an email and got no reply. I called the main number from their site and got a full mailbox, no answer, no message machine. I called the sales number and got a salesperson who was cheerful until I described my issue. I did not authorized them to charge me an additional $100 on top of $170 I'd originally paid. He became hostile quickly and tried to obfuscate the issue wth memory jargon blaming me for ordering incorrectly. The problem is not with the memory anymore, the problem is respect and 4magicus.com doesn't respect their customers. I now have some working RAM and will take the $100 hit as a lesson to be more careful where I shop online. When the salesperson threatens to hang-up on you, says they feel sorry for you, and basically insults your intellegence, they really don't want your business, they want you to shop elsewhere. Don't worry I will. My advice is to be careful if you choose to do business with 4magicus.com. Their biggest mistake was violating my trust and failing to notify me of this additional charge. The bitter taste of poor quality remains much longer than the sweetness of a cheap price!
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![Share](javascript:share_rating({"review_body":"I am looking for something nice to say about 4magicus.com. I ordered 2-1GB sticks of pc3200 non-ecc ram and received 2-1GB sticks of pc2700 ram which did not work in my system. I returned them stating the order was filled incorrectly. They sent replacements and before they arrived, I was charged an additional $100 for the \u0022upgrade\u0022. The word SCAM comes to mind and I sent an email and got no reply. I called the main number from their site and got a full mailbox, no answer, no message machine. I called the sales number and got a salesperson who was cheerful until I described my issue. I did not authorized them to charge me an additional $100 on top of $170 I\u0027d originally paid. He became hostile quickly and tried to obfuscate the issue wth memory jargon blaming me for ordering incorrectly. The problem is not with the memory anymore, the problem is respect and 4magicus.com doesn\u0027t respect their customers. I now have some working RAM and will take the $100 hit as a lesson to be more careful where I shop online. When the salesperson threatens to hang-up on you, says they feel sorry for you, and basically insults your intellegence, they really don\u0027t want your business, they want you to shop elsewhere. Don\u0027t worry I will. My advice is to be careful if you choose to do business with 4magicus.com. Their biggest mistake was violating my trust and failing to notify me of this additional charge. The bitter taste of poor quality remains much longer than the sweetness of a cheap price!","link":"http:\/\/www.resellerratings.com\/store\/MicroMagic_US\/comment\/284534#comment284534","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroMagic_US.jpg","store_name":"MicroMagic US [aka: 4magicus.com]","username":"longpatterned","rating":"1"}, "single");){kind=link}