5/5

posted May-08-2012

I've ordered tons of stuff from Newegg, two computer upgrades worth of parts over the years, as well as other small little bits and pieces here and there.

They have always been stellar. I wish all businesses were this awesome. I've gotten a few lemons(no fault of theirs!) in the past and they've always been good about returns/replacements within their terms(usually 30 days). Recently I lost a shipment and they have been very helpful with that too.

I would absolutely recommend them.

(Update) Awesome, really just wow.
That recently lost package was taken care of, and I got a refund and ordered a replacement. Its a small fan, and it arrived with a cracked blade that flew off on spin-up. Seing as it was $7.99 and not worth the return shipping they just credited me the price!

I swear, just wow. I always thought Newegg was great, and reviews of items on the site by others frequently talked about how helpful Newegg had been with their problems. I had RMA'd some stuff in the past, hard drives I think.

But this whole lost package incident, followed by a broken replacement. Has really made me just think.. wow Newegg is AWESOME!

Counter-intuitive right? But the shipping thing wasn't there fault, and the broken fan was probably in shipping too, though I don't know. Either way, Newegg handled everything in an extremely stellar fashion.

All this trouble comes on the heels of just a not so great computer upgrade, just a string of problems. But I'm just.. wow, I went from fustrated with the whole computer upgrade thing to happy. I'm happy.

I still need a new fan or something for my HIS AMD 6790 that I bought from Newegg for a great price($119) back in Feb. (Not their fault, HIS is using crap fans apparently..)

I really can't say enough. I'm just still shocked, really. I can honestly say I've never had a more pleasant dealing with a company's support in memory.

Awesome, Awesome, Awesome, Awesome, Awesome.

....Awesome!

As long as they stay awesome, they've got a customer for life.

They were more than fair, and did everything they could to make it right! Amazing. I wish all businesses were like this.

Ok enough rambling.

In closing, I just can't recommend them enough, no matter what I say it will never be enough! Their slogan is spot on too.. "Once you know, you Newegg"

Sidenote, on the star ratings while filling this out I wish it had an 'Eggcellent' star :)

This review was modified by lonestar473 on May 09 2012 05:52:35 AM

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