1/5

posted Feb-17-2006
Warning buying ANYTHING from crapusa - you can't find a place where services are nearly as horrible, pathetic and traumatic. I once bought something on crapusa.com and needed to return it (new and unopened and within a week!) to a local crap store, and experienced the most outrageous attitude from a store manager. First he stupidly and stubbornly insisted that anything purchased online mustn't be returned to store. When I educated him that as long as the item was carried in store, he must accept the return. But he continued his stupidity like a real ass, and refused to call his supervior for clarification, saying that he as the manager said he wouldn't accept the return and that was it. I was purely lucky that there happened to be a computer at the store that was connected to crapusa.com, and I showed him the policies expressly stated on their website. Then he pulled out his cell and starting making calls. Although I finally fought to win, it was an experience everybody should want to avoid. The manager's name is Guardial Klair, at the crap store on 3149 Steven's Creek Blvd in San Jose, CA.
When I asked where I could file a complaint against him, he almost jumped over to eagerly show me that I should call 1-800-crapusa. His reaction towards this shocked me more than his beastly treatment of customers, as his attitude was almost like begging me to complain against him. Why? Because he knows that there is not a freaking thing that anybody can do about his criminal actions, and that crapusa craporation will certainly reward him for his criminal behavior towards customers who FEED THIS CRAPPY COMPANY!!!
Guess what? After complaining to crapusa corporate for half a dozen times, I didn't even get a single response.
crapusa borders on illegal management.