1/5

posted Aug-05-2010
After spending time deciding on what style amnd make of boots to buy, I decided to use AFMO. They had the boot listed on their website, and at a reasonable price. I had heard that AFMO was a legitimate company, and good to work with. SO I went through the process of ordering my boots.
Sadly, AFMO sent me an email the next day telling me that my ordeer was back ordered. I order all the time from online, so I was quite surprised to find out that they would not list a back order status on their website. I also didn't like the fact that it took more that just a few minutes to determine a back order status. So at this time, I am still waiting for my boots to arrive. I just hope they are worth the wait. But I don't think I'll be back any time soon, if at all. There are too many companies out there on the ball, keeping their website up to date.
“I am the AFMO.com Principal Merchant responsible for AFMO order fulfillment and customer service. I apologize for the inconvenience you have experienced.
AFMO is currently taking steps to improve our order fulfillment process when a product is not in stock. This initiative will enable our customers to make informed decisions regarding keeping an order or cancelling it.
I am confident that the measures we are taking will allow us to perform as a reliable supply source.
AFMO customer service personnel are available from 9 am – 5 pm CST at 1-800-282-3327, via the life chat, or info@afmo.com. We hope you will choose to do business with us in the future. I welcome your questions, comments or suggestions.”