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  • Email reviewer
  • Rating 2/10

    I placed my order early in the morning on Aug 23rd, and received an email confirmation. In the afternoon I checked the order status, and it had changed from 'processing' to 'Contact Sales Rep'. Of course they changed the status without notifying me by phone or email.

    I called sales, and they said due to unusually high sales volume, the items I ordered might not actually be in stock. I ordered 2 items, one which was listed as over 500 in stock, the other was a couple thousand, at the time when my order was placed. They said to wait and that tomorrow I would receive notification if there was enough stock for my order.

    I never received any notification whatsoever. I checked two days later, and it seems my order has been cancelled. Again they did this without notifying me.

    There are so many better places to shop online.

  • Email reviewer
  • Rating 4/10

    Beach Audio cancelled my order without notifying me. They made false claims that they attempted to contact me via email and phone, but my complete phone and email records could not verify their claims. They do, however, have excellent flat rate shipping, if your order doesn't get cancelled.

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