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posted Jul-09-2010 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I had a problem with Xotic pc regarding shipping to a different address and a refund for that mistake and at first seemed like they weren\u0027t going to fix this even though it wasn\u0027t my mistake. After several emails Jason, the manager got back to me and I explained the situation and he had a look at previous emails I\u0027ve sent. He refunded my money and thrown $50 extra for my trouble. It was a long process but he made it worth the while.","link":"http:\/\/www.resellerratings.com\/store\/Xotic_PC\/review\/583635#comment583635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Xotic_PC.jpg","store_name":"Xotic PC","username":"kura11","rating":"4"}, "single");){kind=link}
“Thank you for taking the time to post your feedback. We apologize for the misunderstanding on the shipment of your item. We work very hard to satisfy each and every customer. In addition to providing a refund of the original shipping fee's we provided an additional refund to cover the transfer of the warranty to the customers International location plus a little extra for the inconvenience. We apologize this error occurred and the inconvenience it caused. ”