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All 9 Customer Review(s) | by krisch73

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PureFormulas.co
Rating 2/10
1/5
modified review posted Aug-16-2011

“Website doesn't state which shipping service. It's UPS. It would have been nice to know since I try to have everything sent to my PO Box, especially since I live in the desert.

CS emailed to rectify the situation. Nathalie called, explained that they would refund the order that will never arrive, and replace the order. Computers were down, will call back the next day. Guess what never happened? Yeah, that phone call.

I'll just go back to purchasing from NaturalNutritionals. I've never had problems with them.”

pureformulas's Avatar
posted Aug-17-2011

pureformulas
PureFormulas.com rep has responded

“krisch73, I apologize for any inconvenience this may have caused you. Someone from customer service should be contacting you today. Don't worry you're in good hands.”


Best Bully Stic
Rating 10/10
5/5
modified review posted Dec-16-2011

“Really good prices. Shipped ultra quick! I ordered on Thanksgiving, and got a shipment notice the following day.”


Sierra Trading
Rating 2/10
1/5
modified review posted May-10-2012

“Ships whatever in the heck they feel like. Product shipped definitely not what I ordered. Had to dicker over the return.”


PureFormulas.co
Rating 2/10
1/5
modified review posted Aug-16-2011

“Website doesn't state which shipping service. It's UPS. It would have been nice to know since I try to have everything sent to my PO Box, especially since I live in the desert.

CS emailed to rectify the situation. Nathalie called, explained that they would refund the order that will never arrive, and replace the order. Computers were down, will call back the next day. Guess what never happened? Yeah, that phone call.

I'll just go back to purchasing from NaturalNutritionals. I've never had problems with them.”

pureformulas's Avatar
posted Aug-17-2011

pureformulas
PureFormulas.com rep has responded

“krisch73, I apologize for any inconvenience this may have caused you. Someone from customer service should be contacting you today. Don't worry you're in good hands.”


Best Bully Stic
Rating 10/10
5/5
modified review posted Dec-16-2011

“Really good prices. Shipped ultra quick! I ordered on Thanksgiving, and got a shipment notice the following day.”


Sierra Trading
Rating 2/10
1/5
modified review posted May-10-2012

“Ships whatever in the heck they feel like. Product shipped definitely not what I ordered. Had to dicker over the return.”


PureFormulas.co
Rating 2/10
1/5
modified review posted Aug-16-2011

“Website doesn't state which shipping service. It's UPS. It would have been nice to know since I try to have everything sent to my PO Box, especially since I live in the desert.

CS emailed to rectify the situation. Nathalie called, explained that they would refund the order that will never arrive, and replace the order. Computers were down, will call back the next day. Guess what never happened? Yeah, that phone call.

I'll just go back to purchasing from NaturalNutritionals. I've never had problems with them.”

pureformulas's Avatar
posted Aug-17-2011

pureformulas
PureFormulas.com rep has responded

“krisch73, I apologize for any inconvenience this may have caused you. Someone from customer service should be contacting you today. Don't worry you're in good hands.”


Best Bully Stic
Rating 10/10
5/5
modified review posted Dec-16-2011

“Really good prices. Shipped ultra quick! I ordered on Thanksgiving, and got a shipment notice the following day.”


Sierra Trading
Rating 2/10
1/5
modified review posted May-10-2012

“Ships whatever in the heck they feel like. Product shipped definitely not what I ordered. Had to dicker over the return.”


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  • Their Story: krisch73 has not entered their story in their biography.

Reviewer Stats

Total Reviews 3
Helpful Reviews
Forum Posts 0
Homepage
Member Since 16-Aug-11
Last visit First visit!

krisch73's Favorite Stores

  Best Bully Sticks Rating 10/10

krisch73's All Stores Reviewed

  Sierra Trading Post Rating 2/10
  Best Bully Sticks Rating 10/10
  PureFormulas.com Rating 2/10

krisch73's Least Liked Stores

  Sierra Trading Post Rating 2/10
  PureFormulas.com Rating 2/10