1/5

posted Apr-27-2009

This company is NOT TO BE TRUSTED. First I was charged more than I should've been (did get a refund, finally, though). The product (a Samsung HT-Z510T home theater system) didn't work and I had to send it back to Samsung since techgearnow stops responding to emails after payment has been received. Several weeks later I got the receiver back but the problem persisted. I called Samsung to find out what was wrong and was told that I had been sold a REFURBISHED unit, something techgearnow forgot to mention. They are dishonest, shady, and should be avoided at all costs. I would have gladly paid $50 or $100 more upfront to have avoided this company. I've learned my lesson and no longer trade with internet companies that lack firm reputations. Learn from my mistakes and the mistakes of others like me who have bought from techgearnow and shop somewhere else.

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