1/5

posted Sep-08-2005

I was surprised to learn that even such a established store could behave irresponsably to it's customers. I placed an order which was supposed to be in deal. It was a printer on labor day sale. they sent me confirmation email and said my order was in process. But after more than 48 hours back, they told me that they were not going to send me the printer because they could not sell in such price. I don't know what to say after this. but all i have is a very bitter experience from an established store.

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Sep-08-2005

First time bitter experience in my online purchasing. I order sony vaio, which was told brand new. And i placed order. After two days, seller sent me email to contact them. They assigned Love as sales agent. I talked with him. He try to sell me extended insurance. That was kind of annoying.I denied. However, they made me pay 76 bucks extra for the shipping which had never mentioned and shown at the time i placed order. I said okey because the item was still good with that price if it were brand new as they claimed. At the mean time, i happened to read customer review from this web site about the seller. I wanted to stop the processes and called to my bank given that i did not get any shipping information by that time. But it was already late. They alrady charged my credit card but did not sent me information about the status. I tried to contact them, but they never replied my mail. When i threatned them of cancelling my order, they said i would get shipping information. At that time they said my item was aleardy shipped. However, after two days, they sent me invoice of shipping of date june 3. When i got my notebook, i was frustrated. It turned out refurshibed. I told them, but the customer representative claim that since the notebook has no scratches, it is new, nomatter of the sticker. I am kind of surprised to read even some good comments about them on this website. I feel like all of them might be written by themselves. If you have not placed order and just thinking about, it is wise not to go to them.

This review was modified by kishor on September 08 2005 10:00:20 PM

comment on review | report?

Is this review?… Helpful Cool Share