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All 1 Customer Review(s) | by kirkagard

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1 Way Photo (ak
Rating 2/10
1/5
modified review posted Jan-01-2009

“I did not actually complete my order and was able to successfully cancel, thanks to finding these reviews in time. If you've had a noteworthy experience, please take the time to share some comments. It might be immensely helpful to someone else. Like many others you'll read about, my experience started with placing an online order for what I thought was the sweetest deal on the web for a D90 and two Nikkor lenses. Next day I got email stating they had received my order but required that I call them, for security reasons, to confirm. I called and reached a receptionist type person who verified my order info then put me on hold. Then I spoke with Jason who seemed a very knowledgeable guy, but proceeded to point out various shortcomings of the package I'd purchased: short life battery, need for a separate charger, bigger-faster SD card, etc. By the time he was finished the bargain I'd found had ballooned to a total almost twice the original price. I expressed some hesitation. Jason put me on hold to speak with his manager about a deeper discount. Something just didn't feel right at that point and I disconnected. A few hours later I found this site and these reviews, which was enough for me. I got a follow-up email and a call from Jason stating I would be very surprised at the price he could give me. I responded to the email expressing my wish to cancel the order completely. I shared my perception that I was being misled; that what I was ordering did not appear to be the equipment and accessories as originally packaged by the manufacturer. I also linked to this site. I added that I had already contacted AMEX about their dispute procedures and that if they billed my card I would dispute. Though the website states all cancellations must occur by phone (giving them one more shot at a sale), next day I received email stating my order was canceled with apologies for the inconvenience. I think I dodged a bullet. Hope this helps someone else.”


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Reviewer Stats

Total Reviews 1
Helpful Reviews 0
Forum Posts 0
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Member Since 1-Jan-09
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kirkagard's Favorite Stores

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kirkagard's All Stores Reviewed

  1 Way Photo (aka: lensesnmore.com, Jerseyshoredigital.com) Rating 2/10

kirkagard's Least Liked Stores

  1 Way Photo (aka: lensesnmore.com, Jerseyshoredigital.com) Rating 2/10