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kimber404

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Rating 2/10
1/5

“Terrible customer service! I ordered a white noise machine which started buzzing shortly after I got it. I returned it (I had to pay return freight) and asked for a replacement. A week or so went by and they gave me credit (minus the incoming freight). I emailed them and told them they owed me a credit for freight and a replacement. One month has gone by, I got credit for incoming freight and still NO REPLACEMENT. Apparently I am not going to get the replacement and am now out the return freight on a defect. They never even responded to my email. Do NOT do business with this company, they do not care about their customers!”


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