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All Customer Reviews (1)

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BMG Music Servi
Rating 2/10 1/5
modified review posted May-24-2004

After waiting the "maximum" shipping time of 4 weeks, plus the additional week they ask customers to wait before inquiring about a missing shipment... I still have not received my order. I requested that it be resent via faster shipping, at no extra charge, or that my original shipping charges be removed. Their only response is that they are "unable" to do either. My original shipping charges were removed, BUT I was then charged for shipping of the replacement shipment.

I find their customer DIS-service to be completely disgraceful, and I will be returning the entire shipment and cancelling my account.

About khilburn

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Member Since 24-May-04
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  BMG Music Service / BMG Direct / CD Lounge Rating 2/10

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  BMG Music Service / BMG Direct / CD Lounge Rating 2/10
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