1/5

posted Feb-11-2005

I can’t say that there customer service is bad because as far as I can tell it is non existent. I have called 3 times to check on my order I have left 2 messages with no returned call and never an answer from any one. I sent them an E-mail detailing my concern with my order and still I get no response. I even left my phone number in my e-mail. I ordered a mother board witch they sit clearly stated ships in 24-48 hours. A week latter it still has not shipped but they charged my credit card the same day I ordered the product. This wouldn't be such a concern if I could get hold of a living breathing person to explain the hold up. I will never by another product from this site.

After a week of trying to get hold of some one, I received a phone call from Iocombo.com's customer service department and they told me the product was on backorder (witch by the way is not what there website said). After some complaining about them charging my credit card when they didn't know when the product would be in, they finally refunded my money.

This review was modified by khellman01 on February 21 2005 02:59:19 PM

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