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| Member Since | 27-Jun-12 |
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| Other World Computing (macsales.com, eshop.macsales.com) |  |
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| Other World Computing (macsales.com, eshop.macsales.com) | |
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posted Jun-27-2012 
![Share](javascript:share_rating({"review_body":"Ordered a MagSafe charger for my laptop; when it got here, it was broken in two places and all scuffed up.","link":"http:\/\/www.resellerratings.com\/store\/Other_World_Computing_10\/review\/1672766#comment1672766","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Other_World_Computing_10.jpg","store_name":"Other World Computing (macsales.com, eshop.macsales.com)","username":"kennywinfield","rating":"1"}, "single");){kind=link}
“Dear Kenny Winfield,
Thank you for taking the time to write a review.
Other World Computing sincerely apologizes for the broken charger.
We could certainly understand that this could be frustrating.
Your satisfaction is very important to us. At this point, a customer support team lead will be reaching out to you so this is no longer an inconvenience to you.
We hope we are successful in resolving this issue.
Sincerely,
Robert Boris
OWC Call Center Manager
rboris@macsales.com
815-333-5098”