5/5

posted Aug-19-2004

This was my first experience with coolcases.com and a very good one from start to finish. Jim Hanson(owner/operator) promptly responded to my questions and quickly delivered a quality product. Excellent vendor. Great personalized service. I highly recommend coolcases.com and would definetly do business with them again.

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5/5

posted Mar-13-2004

Ordered some 3pin to 4pin adapters. Good price. It's a good idea when buying things like this to take advantage of any quantity deals they may offer to save on shipping costs. Order arrived on time, no problems. Email notifications of order confirmation and tracking were sent. Recommended. Will consider them in future purchases.

This review was modified by kenny_k on March 13 2004 01:59:20 PM

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5/5

posted Mar-13-2004

First time doing business with them. They had the case fan I wanted at a good price so I gave them a try. Order arrived on time and in perfect condition. Order confirmation and tracking info emailed to me. No problems. Will consider them in any future purchases. Recommended.

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5/5

posted Mar-13-2004

First time buyer from this company. Pricewatch had them as the lowest price for the Antec case I wanted so I gave them a shot. Case arrived on time, perfect condition. Order and tracking information was emailed to me. No problems. I'm satisfied and will consider them again in future purchases.

This review was modified by kenny_k on March 13 2004 01:23:12 PM

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5/5

posted Sep-19-2003

Never a problem. Their memory selector utility has always been accurate. Purchases have always arrived on time.

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5/5

posted Sep-19-2003

I've made many purchases in the past and have never had any problems. Everything has always arrived on time and undamaged. RMA processing is quick. Top Notch company. Highly recommended.

This review was modified by kenny_k on March 13 2004 01:34:13 PM

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5/5

posted Sep-19-2003

First time ordering from this company so I was a little leary,especially with ordering a monitor. Order was packed well,arived undamaged and on time. No problems. Uh oh. Monitor went bad. This is a manufacture's defect, no fault of C-Source but now for the real test of a reseller (the RMA, replacement/refund). Received an RMA# (1-3 days processing time, they might want to work on that but still not a problem). Monitor was on backorder with no guaranteed ETA, so I wanted to change RMA/Replacement to RMA/Refund. I had trouble trying to contact them via phone (beginning to get worried). Decided to email their customer service. WoW. Almost an instantaneous reponse, apologizing for the inconvenience and stating my card will be credited. Credit appeared on card the following day. Thanks to the actions taken by Jeremy K. in their customer service dept. my rating of C-Source remains at "Very Satisfied".

This review was modified by kenny_k on October 09 2003 08:26:00 AM

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5/5

posted Sep-19-2003

Purchase arrived undamaged and on time. No problems.

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5/5

posted Sep-19-2003

I have placed several orders with this company and never had a problem.

This review was modified by kenny_k on April 28 2004 09:08:51 AM

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