1/5

posted Dec-22-2008
Thought they were great when I found their site. Placed my order on Thursday Dec 18. Paid extra for "express shipping" two days so I would have it for my son's computer on X-mas. Monday, Dec 22, nothing. Called. Gave me some lame excuse that they sent an email that an item was back ordered. An email I never received, and they can't provide me a "property" to show it was sent. But now the item is in and I would get deliver on Friday. Day after Christmas. But funny, the website still advertised get it by X-mas Eve with Express shipping today. Not me? No refund of my shipping cost. Hell it should have shipped and I should have had it by X-mas. Now I won't. They should have sent it overnight at their expense for their screw up. Will I do business again. No. I'll shop elsewhere. If I were you, do the same. They take you for extra shipping you pay, and you'll get scammed with regular shipping.
Go elsewhere my friends. Plenty of other companies will do right when they make a mistake. They are the ones you want to do business with, not these clowns.
Crooks.
“Dear Sir, our emails are sent from an automated system. There is no "property" to show you as it was sent directly via SMTP along with hundreds of other emails we send each day. I am sorry that you did not get the email. In regard to the shipping cost, with any company you are paying for the time of shipping when it leaves the dock. You will find that policy is the same at every company. We have nearly a million satisfied customers since 2001 and we do our best to please every customer. I am sorry we failed to meet your expectations and do hope you will forgive us. Please give us a another chance to please you and try us again in the future.”