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| Member Since | 21-Jan-12 |
| Last visit | First visit! |
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| CompUSA / Systemax |  |
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| CompUSA / Systemax |  |
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posted Jan-21-2012 
![Share](javascript:share_rating({"review_body":"A TOTAL screw-up after the order was placed. Said item would be shipped 3 - 9 days. After day 5, went online to check delivery status. Item has not been shipped but no notification from CompUSA. Called Customer Service -- said will check and call back that evening or next day..didn\u0027t seem interested. NO CALL BACK OR E-MAIL. 1-20-12 in P.M. - called back and spoke with Marvin @ CompUSA. Order still not shipped and would NOT be until sometime after 2-1-12. Asked him to cancel total order...gave me Reference # for cancellations. Received E-mail from Edwin RodriguezBaez w\/ Systemax Corp. 1-20-12 saying that order is now being shipped 1-22-12 -- AFTER I have cancelled with CompUSA. Sent E-mail message to Edwin stating that order is cancelled but have not heard ANY response !!! If this comes to my door on Mon. - Tues., it will be sent back and returned to CompUSA !!!","link":"http:\/\/www.resellerratings.com\/store\/CompUSA\/review\/1181619#comment1181619","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/CompUSA.jpg","store_name":"CompUSA \/ Systemax","username":"kajundave","rating":"1"}, "single");){kind=link}
“Dear David,
our records show that your Order has been canceled Since the Product was to be shipped by our Third party vendor, it took some time to facilitate the order Cancellation. We sincerely apologize for the discomfort caused to you with this miss communication.
Regards,
CompUsa Customer Service”