1/5

posted Nov-12-2004

No response to email inquiries, nobody answers either their 212 or their 1-800 number. I ordered a camera from them and specifically asked them to ship something other than parcel post to my APO address, which they assured me they would (after giving me an order # and an invoice # and, it turns out, billing my credit card). After 2 weeks and no merchandise, I sent an email asking the status--no response. Another week, I sent another email, again no response. Since then I have tried to call them both at their local and their 800 number--phone rings, rings, rings and nobody answers. Today I talked to my credit card company and placed the charge 'in dispute'. If I thought I could get hold of these people, I'd cancel the order--as it is, what recourse is there?? I would advise definitely NOT to deal with these folks. (I shoulda read -- and heeded -- the advice posted here!!).

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