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36,422 stores1,204,506 reviews 5671 shoppers online now
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 Member Since | 7-Dec-09 |
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| Optics Emporium |  |
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| Optics Emporium | |
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posted Dec-07-2009 
![Share](javascript:share_rating({"review_body":"order was placed and I still have yet to receive it or be able to communicate with vendor. They have dropped off the face of the Earth, they are not returning emails or phone calls. I am concered they have my credit card infoemation.","link":"http:\/\/www.resellerratings.com\/store\/Optics_Emporium\/comment\/520180#comment520180","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Optics_Emporium.jpg","store_name":"Optics Emporium","username":"jwedge1726","rating":"1"}, "single");){kind=link}
“Unfortunately all of the information communicated in Mr. Wedge's post is not correct.
First, an email was sent to Mr. Wedge explaining that the item ordered was out of stock and that we would be happy to back order if he wanted to - NO RESPONSE
Second, A return phone call was made to customer the day after he left a message for us, explaining again that the item was out of stock and to call us back if he wanted to discuss the order further - NO RESPONSE
Third, Wedge was never charged for the order to begin with and we don't retain credit card information for security reasons - SO NO NEED TO WORRY.
Regards,
www.opticsemporium.com”