1/5

posted Mar-20-2012

I placed an order with spicy lingerie on MONDAY, february 12, 2012. I ordered one bra with 2-3 day priority shipping. I received an e-mail right after I put the payment through in the website. The e-mail had confirmed everything. With 2-3 day shipping, my purchase should have arrived by the weekend. Friday and Saturday went by and there was still nothing, so, I e-mailed them to find out what was going on. I told them that when I go to check the status at UPS with the number they sent me, everything comes up blank. I also told them that since my order has not been shipped and since I did not receive it when I needed it by, I wanted to see about canceling it. Two days later (today), I receive an e-mail from Vivian telling me that my order is now shipped and thanking me for my timely patience. She did not address one thing I said in the e-mail. Finally, I called them and Vivian tells me that there is nothing she can do because it has been shipped. They do not accept returns and I can do whatever I want with my purchase. When I asked to speak to someone higher up she told me that there is nobody higher than her and then told me she will be getting off the phone with me and hung up on me abruptly. Horrible service. Rude people. Vivian has absolutely no people skills. All this company wants is your MONEY!!!! This business is a SCAM. DO NOT PURCHASE FROM THIS COMPANY!!

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