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posted Jun-11-2012 
![Share](javascript:share_rating({"review_body":"Just ordered a part with expedited shipping. Checked my bank account and the order is debited twice! Called to get it corrected and the guy was short and rude, talking over me to say it\u0027s not their fault it\u0027s just \u0022an echo\u0022 in the card service system. Sorry, no such thing as an echo. He says it happens all the time. Sorry, I\u0027ve never seen it happen nor heard of such a thing. Will he cancel the duplicate? Nope, \u0022it wasn\u0027t our fault. If it\u0027s an \u0022echo\u0022 it will \u0027fall off\u0027 your account in about 5 to 7 business days\u0022. (if it\u0027s an \u0022echo\u0022)<br>This is not good. What then is the extra order and where did the money go but to Jacks small Engines?<br>Got no satisfaction, got no reasonable explanation, got treated like \u0022who the heck cares\u0022, got to find another supplier because if this company can\u0027t handle online billing with professional and safe service, they are just to risky.<br>Wish I could say something good. I hope the parts arrive,on time!","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/1622344#comment1622344","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"justthefactsplease","rating":"1"}, "single");){kind=link}