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All 2 Customer Review(s) | by justjusto

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TheCameraProfes
Rating 2/10
1/5
modified review posted Apr-18-2008

“After hearing that my product from Razzphoto was out of stock I decided to order from this website. I placed an order on Nikon package and was asked to contact company within 2 days to confirm billing address. I called within the time period and was immediately transfered from one rude customer rep to another. Several days later I called to get a tracking number but was told by the rep that the item I ordered was no longer available for sale so they had to cancel my order. Just like with the incident with RazzPhoto, I called them and randomly placed the similar order that I wanted to different reps. They told me that they were available but would not sell it to me unless I buy the top, expensive package. So basically they lied to me about my first order. I finally did some research about RazzPhoto and the like companies that I feared that maybe they would misuse my CC info. I immediately contacted my CC company and cancelled the card that I used for the transaction. Dont trust this company!”


RazzPhoto.com
Rating 2/10
1/5
modified review posted Apr-18-2008

“I ordered a Nikon D80 camera package online. I called and confirm billing couple of days later. I called several times and within all those times I spoke to very rude customer reps. All of them tried to upsale me. The rep told me that the expensive package was in stock and laughed abnoxiuosly about the lesser package I wanted. He blatantly told me that he wouldnt sell me the lesser. Then he told me that my item was out of stock. I finally got frustrated and asked to cancell the order! I felt like the whole company was a big joke and even felt that I may have been scammed in providing my CC info online. I immediately called my CC company and cancelled my card. I called RazzPhoto a couple more times just to find out if they were legit by placing different orders over the phone but got the same run around: they wouldnt sell you any items below a thousand, they are very rude, they hang up on you, put you on hold for several minutes at a time, etc. I finally did my research about this website and other websites similar to this and I am utterly disgusted. I wish I knew about this info before placing the order and going through all this mess!”


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Reviewer Stats

Total Reviews 2
Helpful Reviews 1
Forum Posts 0
Homepage
Member Since 18-Apr-08
Last visit First visit!

justjusto's Favorite Stores

No stores favored...

justjusto's All Stores Reviewed

  TheCameraProfessionals / ubuydigital.com Rating 2/10
  RazzPhoto.com (BestPriceCameras.com, citywidedigital.com, hellocamera.com, infinitiphoto.com, more Rating 2/10

justjusto's Least Liked Stores

  TheCameraProfessionals / ubuydigital.com Rating 2/10
  RazzPhoto.com (BestPriceCameras.com, citywidedigital.com, hellocamera.com, infinitiphoto.com, more Rating 2/10